Shipping policy

HEAD OFFICE

Email: hello@lovelily.uk

Phone: 01915654832

Address: Love Lily Bakery, Unit 4B Rivergreen Industrial Estate, Pallion, Sunderland, SR4 6AD

Our postal orders are dispatched every WEDNESDAY at 1pm via ROYAL MAIL for next day delivery

CUT OFF FOR POSTAL ORDERS:

Orders must be placed by 9am on Wednesday for same week dispatch.

Any orders placed after 9am on Wednesday will automatically be dispatched the following Wednesday. 

FAQ'S:

- We do not offer delivery on Saturday or Sunday.

- Although we do offer Royal Mail Tracked 24, we cannot guarantee this and the service may take longer (sometimes 2-3 working days. Although 98% of parcels are delivered next working day).

We currently do not deliver to the Isle of Man, Jersey or Guernsey.

ENQUIRIES:

Please email hello@lovelily.uk

Our office is open Monday to Friday 9am-3pm. If you email outside of these hours we will aim to reply the next working day.